Returns & Exchanges
Sustainable Entrepreneur Training (SET) and Genesis the Game
All the intellectual property is delivered at the point of purchase and therefore there are no returns or exchanges. With SET, you can change the date you would like to start. To do this, just email us at info@shiftgroup.com.
Shift Workshop
When you’re in a (small) group, you must commit to the entire program, before you purchase. If something happens and you can no longer be part of that program, we can exchange you to be in a different one. To do this, just email us at info@shiftgroup.com.
Coaching
Our policy is simple: it’s our partner, BEST Coaches’, policy. And BEST Coaches’ policy is also simple: you can cancel anytime after the first 30 days of the 90-day program, since the results are different for everyone.